消费者投诉后被指因“不良体验”账户被顺丰拉黑 律师称封禁涉嫌违约
江苏消费者吴女士4月初向顺丰平台发起投诉,认为与快递员沟通中,对方出现“不文明用语”;随后,其又因理赔工单变更等问题多次与顺丰方面进行沟通。近日,吴女士向澎湃新闻反映,经过上述过程之后,4月26日,她发现自己的顺丰账号异常,疑似被封禁。 5月2日,吴女士向澎湃新闻提供的一份电话录
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