东芝16TB硬盘故障不给换新 厂家只按原价退款 代理商没决定权
近日，香港科技媒体HKEPC收到消费者蔡先生的投诉， 其购买的东芝16TB大容量硬盘出现故障无法正常使用，向该产品香港代理商广源行申请保修退换货（RMA）服务时，被告知无法更换新品，仅能按原价退款。 蔡先生对此强烈不满， 他表示当前大容量硬盘价格已大幅飙升，当年的购入金额，在如今
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